Customer Service and Deliveries During the Holidays
We would like to inform our customers that our delivery and customer service will be available on the following dates:
December 22-23-24 and December 29-30-31.
We will be back on Monday, January 5.
Please refer to the table below to see the replacement delivery days by region. Make sure to respect the order entry deadlines.
Order Planning for the Holiday Season
To ensure optimal service during the holiday period, please take note of the order entry deadlines:
Deliveries Before New Year’s:
- For delivery on Monday, December 29
➡️ Order must be entered no later than Tuesday, December 23. - For delivery on Tuesday, December 30
➡️ Order must be entered no later than Wednesday, December 24.
Deliveries After New Year’s:
- For delivery on Monday, January 5
➡️ Order must be entered no later than Tuesday, December 30. - For delivery on Tuesday, January 6
➡️ Order must be entered no later than Wednesday, December 31.
✅ Tip: Anticipate your needs and plan your orders now to avoid any delays.
For any questions, please contact our Customer Service:
- Toll-free: 1 800 567-2157
- Montreal: 514 354-4140
- Trois-Rivières: 819 373-3009
- Quebec City: 418 842-5721
Thank you for your understanding and cooperation.
Happy Holidays from the entire Kersia team!
HOLIDAY PERIOD 2025 — Combined Schedule by Region
Headers (green): structure and periods
Deadline (5:00 PM) (red): last day to enter order
— (gray): no delivery or not applicable
| Region | Type | Period | |||
|---|---|---|---|---|---|
| Period 1 | Period 2 | Period 3 | Period 4 | ||
| QUEBEC REGION | Delivery Date | Dec 24 | Dec 29 | Dec 31 | Jan 5 |
| Deadline (5:00 PM) | Dec 22 | Dec 23 | Dec 29 | Dec 30 | |
| TROIS-RIVIÈRES | Delivery Date | Dec 24 | — | Dec 31 | — |
| Deadline (5:00 PM) | Dec 22 | — | Dec 29 | — | |
| LANAUDIÈRE | Delivery Date | Dec 30 | — | Jan 6 | — |
| Deadline (5:00 PM) | Dec 24 | — | Dec 31 | — | |
| NORTH SHORE | Delivery Date | Dec 30 | — | Jan 6 | — |
| Deadline (5:00 PM) | Dec 24 | — | Dec 31 | — | |
| LAVAL | Delivery Date | — | Dec 29 | — | Jan 5 |
| Deadline (5:00 PM) | — | Dec 23 | — | Dec 30 | |
| ISLAND OF MONTREAL | Delivery Date | — | Dec 29 | — | Jan 5 |
| Deadline (5:00 PM) | — | Dec 23 | — | Dec 30 | |
| SOUTH SHORE | Delivery Date | Dec 24 | Dec 29 | Dec 31 | Jan 5 |
| Deadline (5:00 PM) | Dec 22 | Dec 23 | Dec 29 | Dec 30 | |
